Door won't open, diagnosis & repair
Cables, tracks, rollers, springs, or the opener itself: a door that won't open can come from several places. We diagnose the real cause on-site instead of guessing, then fix it the same day.
Google reviews
10+
Years in Montreal
24/7
Emergency service
90
Day guarantee on our work
The usual suspects
When a door won't budge, it's almost always one of five things: a broken spring, a snapped cable, a bent or blocked track, worn-out rollers, or a failed opener. Each one looks and sounds a little different, which is how we tell them apart without guessing.
Broken springs and snapped cables are not DIY fixes.
Both are under heavy tension and can cause serious injury if handled without the right training and tools. If either is why your door won't open, leave the door alone and call us. Don't try to release, cut, or re-tension anything yourself.
Suspect a spring? See our broken spring page. Opener humming but the door isn't moving? See opener not working.
Three steps, one visit
30 seconds. A real person answers, day or night.
A certified local tech arrives, typically under an hour, with the parts on the truck and gives you a firm price.
Same day, usually on the spot. The $30 service call is waived, and our work is guaranteed for 90 days.
Your door could be working tonight.
Call 514-701-8612Not quite your problem?
In order of how often we see it: a broken spring, a snapped cable, a bent or obstructed track, worn rollers, or a failed opener. We check all of them on-site rather than assume.
No, repeatedly trying can strain the motor and, if a spring or cable has failed, put more stress on the parts that are still holding. Stop trying and call us.
An on-site inspection of the springs, cables, tracks, rollers and opener, a $30 visit that's waived if you go ahead with the repair. We give you a firm price before we start any work.
Yes, and it's a common mix-up. If the motor runs but the door doesn't move, that's often a spring problem making the door too heavy: see our opener not working page.
Yes, genuinely: both store enough tension to cause serious injury if mishandled. We say this to every customer: don't attempt it yourself. Leave the door as-is and call us.
We diagnose the real cause on-site and fix most problems the same day. Call before you try anything else.
Call 514-701-8612